Back then, social media is primarily used to connect with your friends and family. That was until business owners found an opportunity to leverage the platform.
However, not everyone is sold to the idea that social media can help their business grow.
Some think that social media reduces the human touch involved with marketing. Some are not just tech-savvy to do social media marketing themselves.
Nonetheless, you are missing a lot if you maximize the benefits that social media can do for your business.
Whether you own a small business or an enterprise, you should consider investing in social media marketing. Here’s why:
Table of Contents
Toggle1. Build Cost-effective Marketing Campaign
Here’s the thing: You can promote your business on social media without breaking the bank.
After all, it will not cost you a dime to create a social media page for your business. And unless you hire a graphics designer or video editor, producing content will not cost that much.
On the other hand, social media ads allow you to target people who are likely to make transactions with you.
2. Your Customers are on Social Media
One of the many reasons your business should be on social media is because your target customers are on these platforms.
According to the 2021 Smart Insights report, there are 4.2 billion active social media users globally. So, what are the odds that a fraction of those users is your target market or audience?
However, that does not necessarily mean you should be on all social media platforms. Doing so would be spreading yourself too thin.
Any decent social media marketing company in India would advise that you pick a platform or two, to begin with. Pick the platforms where the majority of your target customers are present and active.
3. Social Media Users are More Receptive
Social media provides users a straightforward way to connect with their loved ones. Thus, they are receptive to marketing messages.
In fact, they use these platforms to connect with brands. It can be by sending an inquiry, reading a customer review, or learning more about a brand.
That said, you should leverage social media to get your marketing message across. We are not just talking about promoting your products and service. You should also include your advocacies and relevant resources.
4. Reach Different Audiences
Here’s the thing: Every platform attracts a different kind of user.
This explains why young millennials to Gen Z flock to Instagram. On the other hand, young professionals and parents are prevalent on Facebook.
This is also why we advise that you pick the platforms where most of your target customers are active.
Say, you sell infant care products. Your target customers are parents who are likely active on Facebook. Thus, it only makes sense that you have an official Facebook page.
The best part? You can also run advertisements on Facebook.
5. Build Brand Awareness
Social media is an excellent way to build a community around your brand.
You can start with your official social media pages. Share valuable content that will resonate with your target audience and customers. Doing so can encourage them to engage with your brand.
This is what inspires them to advocate for your products and services. And when we say “advocate,” we mean they will rave about you to their friends and family through social media.
Another way to build brand awareness is to set up an exclusive group for your customers. In fact, some brands create an exclusive Facebook group for influencers who work with them.
6. Improve Brand Loyalty
What’s fantastic about social media marketing is that you have an even playing field against’s corporations.
Sure, they have the budget to pay for endorses with millions of followers on social media. But the fact that they are paid endorsements can impact their marketing message. Plus, the majority of customers trust recommendations from ordinary people than celebrities.
If you want to build brand loyal buy you have a limited budget, you can opt to work with a micro-influencer. Another option is to take advantage of user-generated content like reviews, unboxing videos, or social media posts.
7. Boost Brand Authority
When people know that your business exists and you provide excellent service, they will likely trust your brand more than others. This is called brand loyalty.
You can achieve this by building brand awareness and ensuring that people will stay loyal to you. And you can accomplish this by developing a robust social media marketing campaign.
Of course, you must know what your business’s unique selling proposition is. Otherwise, it can be challenging to position your brand in the market.
8. Send Referral Website Traffic
Whether social media can help improve your search engine ranking is still debatable. But, it is undeniable that you can use the platform to amplify the amount of website traffic you receive. This is called referral traffic.
There are several ways you can send your social media audience to your website:
- Ensure that your website is indicated in the About section of social media pages.
- Share a link to your blog posts or newsletter sign-up form.
- Always add a call-to-action at the end of your every post.
9. Target and Retarget Your Customers
The thing about social media marketing is that you can do it organically. Meaning, you do not have to spend a dime on setting up a social media page, create engaging content, and build brand awareness.
Hence, this is an ideal marketing channel when you have a limited budget. At the very least, you only need to spend money on giveaways or tokens for your influencers.
But that does not mean you cannot spend money on promoting your business.
What’s cool about social media ads is that you can set parameters regarding your target customer. That way, you can ensure that people who are likely to buy from you are the only users who can see your ads.
Once you have collected enough customer data, you can use those for your remarketing campaign. No wonder it is believed to be a cost-effective way to promote your business.
10. Your Competitors are on Social Media
Whether you are in the beauty, life science, or finance industry, you have a social media platform. If you do not believe us, try to google your competitor’s name.
You are likely to find their website. And when you click through, you will see which social media channels they have. From there, you can check how they are maximizing their social media presence.
Who knows? You might get an idea or two of how you can leverage a social media channel.
Conclusion
Social media is not just another instant messaging platform. When used correctly, it can help your business grow.
For one, it gives you an insight into your target customers. This includes their preferences and what would make them buy your products.
Second, it allows you to study your competitors. Whether you are new to social media marketing or not, you can have an even playing field against other businesses. It is just a matter of identifying your unique selling proposition and ensuring it is included in your marketing message.
Lastly, social media can amplify your existing marketing efforts. This includes search engine optimization and online ads. The best part? You can create promotional campaigns regardless of the marketing budget you have.
If you are thinking about whether you should promote your business on social media or not, we suggest that you do so. And see how it can bring your brand to new heights.